A review of federal efforts to improve citizen experience and reduce administrative burden

Summary: No American would stand on a soap box and shout out how easy it is to deal with the federal government. A small office deep within the White House apparatus has been coaxing agencies to reduce what's officially known as administrative burden on citizens, things like difficult forms, procedures for getting on airplanes, obtaining a loan. The Office of Information and Regulatory Affairs (OIRA) has a progress report on the year-old effort. To find out more, Federal Drive Host Tom Temin spoke with OIRA's associate administrator, Sam Berger. Learn more about your ad choices. Visit megaphone.fm/adchoices