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Summary: In this episode, we interview Claire Phillips, systems-thinker extraordinaire and founder of Nursing the System. We talk about "good leadership," principles of service design, and how to incorporate service design into your practice/leadership role. We end with communication tips for leaders and front-line workers and how leaders and front-line workers can build working relationships. <br> <br> Nurses can now get CE for listening to the WCH Podcast here: bit.ly/WCHCEU or download the CEHQ app on #Android or #Apple to listen, learn, and earn wherever you are!<br> <br> For transcripts, resources, and questions asked check out our website www.womancenteredhealth.com<br>
