Customs and Border Protection has a new job position designed to smooth ruffled feathers

Summary: U.S. Customs and Border Protection sometimes faces distrust, even antagonism, among citizens and non-citizens officers encounter. To help ease this problem, CBP created a new position called senior community relations manager. The person taking on that job is Nawar Shora. Tom Temin talked to Mr. Shora on THE FEDERAL DRIVE. Learn more about your ad choices. Visit megaphone.fm/adchoices