Summary: <p>411, the number that embedded itself into our vocabulary as a synonym for “information” is going the way of the dinosaur. <a href="https://www.att.com/support/article/u-verse-voice/KM1511460/">AT&T announced the end of the service this month for their landline customers</a>. </p> <p>It’s a move that impacts <a href="https://www.bloomberg.com/news/articles/2022-11-08/at-t-to-end-411-directory-saying-farewell-to-telephone-operator-era?sref=bEPkFokc">three million</a> subscribers. We’re talking about the history of 411, what it means to say goodbye to the service and who’s impacted by its end. </p> <p>We get the 411 from Associate Professor of Communication at the University of New Hampshire, <a href="https://mobile.twitter.com/joshlauer">Josh Lauer</a>. </p> <p><em>To read the full transcript, see above. </em></p>
