How to Master Counter-Seasonal Selling




Top Secrets of Marketing & Sales show

Summary: If you think in terms of seasonality and counter-seasonal selling, does your business have a normal seasonality? Something that you know and can plan for? It's important to look at that. Look at your history. See if there are peaks and cycles that you might not even be aware of.<br> <br> If it's random, if it seems to go in peaks and cycles, try to figure out why that might be the case. If you look at certain types of clients that do business with you in certain times of year, that might be a good clue in terms of what kind of counter-seasonal business you might want to look at.<br> <br> <br> <br> David: Hi, and welcome to the podcast. In today's episode, co-host Jay McFarland and I will be discussing counter-seasonal selling. Welcome back, Jay.<br> <br> <br> <br> Jay: Thank you so much, David. You can have those booming months and then all of a sudden the bottom drops out and are you ready for it? Do you have a plan? And can you even survive it? And I think this is where a lot of companies fall down. And they don't survive it. Because they're not ready for the ebb and flow that comes with most businesses.<br> <br> David: Yeah. And you just raised a great point, which is the fact that there are some businesses where you just don't even know what that seasonality is likely to be.<br> <br> It just sort of comes and goes in waves, like nausea. You know, you're just not quite sure if it's going to be a good month, is it going to be a bad month? And there are a lot of businesses that are like that. Because if you are not structuring your business to be able to proactively attract the prospects and clients you need, it's bound to be feast and famine. And it's hard to even think in terms of counter-seasonal if you don't even know what your seasonal business is, right?<br> <br> If it's just sort of random and it's up and down and all over the place and you don't know what's causing it? As crazy as it sounds, there are a lot of businesses that are in exactly that situation. They get people who come in in a particular week or a particular month, "wow, we had a great month," and the next month they don't.<br> <br> And if they're not doing something proactive to ensure that that happens, that is very likely to continue to happen.<br> <br> Jay: Yeah, it's exactly right. And it's really hard, especially in your first couple of years, you know, some you can track. Like, I had a restaurant in a college town and we knew that, at the end of the college semester, we were going to be empty and we had to figure out how to survive that.<br> <br> But we could track that and we knew. But a lot of other companies, you may not know. It could be based on the stock market, it could be economically driven. There may not be any rhyme or reason for it. And so having plans and systems to watch for it, to pivot, we've talked a lot about pivoting in these podcasts. Having a pivot planned is so important.<br> <br> David: Yeah. It could be a pandemic, right? We've all gone through that. Like who saw that coming, right? And that did a lot of businesses in, some because they were literally shut. They were forced to close down. Some of them were able to make it through, or they were able to pivot and get things done, and others just went out of business.<br> <br> But in terms of this topic, I was originally thinking of it in terms of the situation you described where if you've got a seasonal restaurant and you know that the students aren't going to be there, and as a result, you're going to have some lean months over the summer, it's easier to plan for that.<br> <br> I was also thinking of it in terms of how, in my promotional products business, we did a lot of work with public television stations and they would have pledge drives three times a year.<br> <br> They would have a pretty large one in January, they would have a really large one in March,