Chris Voss Podcast – Culture Hacker by Shane Green, Founder & President of SGEi
Summary: <a href="https://thechrisvossshow.com/the-chris-voss-show-podcast-culture-hacker-by-shane-green-founder-president-of-sgei/413amxw40ll-_sx333_bo1204203200_/" rel="attachment wp-att-33578"></a><br><br> <br><br> Culture Hacker by Shane Green, Founder & President of SGEi<br><br> <a href="http://SGEinternational.com" rel="noopener" target="_blank">SGEinternational.com</a><br><br> ShaneGreen.com<br><br> <br><br> <br><br> <br><br> <br><br> <br><br> <br><br> <br><br> HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY<br><br> <br><br> "I LOVE THIS BOOK!"<br><br> ―CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me<br><br> <br><br> "When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization."<br><br> ―MARSHALL GOLDSMITH, executive coach and New York Times bestselling author<br><br> <br><br> "Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority."<br><br> ―LISA BODELL, CEO of Futurethink and author of Why Simple Wins<br><br> <br><br> "This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees."<br><br> ―CHIP CONLEY, New York Times bestselling author and hospitality entrepreneur<br><br> <br><br> The question is not, "does your company have a culture?" The question is, "does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance?"<br><br> <br><br> Every executive and manager has a responsibility to positively influence their workplace culture. Culture Hacker gives you the tools and insights to do it with simplicity and style.<br><br> <br><br> Culture Hacker explains:<br><br> <br><br> Twelve high-impact hacks to improve employee experience and performance<br><br> How to delight and retain a multi-generational workforce<br><br> The factors determining whether or not your employees deliver outstanding customer service
