Summary: <h2>Your Business Is A Journey. Invest In Yourself Today.</h2><p>Being an entrepreneur is a life of learning, implementing, and iterating. All it would take is <u>a new idea</u>, <u>a strategy</u>, <u>a Shopify app</u>, or <u>a marketing platform</u> to be the next thing you need to improve efficiencies, drive more revenue, and build lifetime customer loyalty for your Shopify brand.</p><p>My guest in today’s episode is Andrew Olaleye, Co-Founder of Chatdesk. Notable Shopify brands such Andie Swim, Mented Cosmetics, Everbrand, and Scotch Porter, use Chatdesk’s cloud platform to provide on-demand customer support and assist in driving sales during after-hours and peak periods.</p><p>This is a great conversation with tons of learnings about how and why you should implement a live chat solution to build amazing customer experiences.</p><h2>What You Will Learn Today</h2><ul> <li>The fastest way to increase sales and scale your customer support.</li> <li>Why customers expect brands to provide a personalized experience similar to shopping at a store.</li> <li>Benefits of providing 24/7 support to pre-sale questions across Facebook and Instagram.</li> <li>How to leverage the power of your customers and top promoters to grow revenue and lifetime customer loyalty.</li> </ul><h2>Links And Resources Mentioned</h2><ul> <li><a href="https://www.chatdesk.com" rel="noopener noreferrer" target="_blank">Chatdesk</a></li> <li><a href="https://apps.shopify.com/chatdesk-email-social-media-customer-service" rel="noopener noreferrer" target="_blank">Chatdesk Shopify App</a></li> <li><a href="https://www.shopify.com/partners/blog/chatdesk-app-developer-case-study" rel="noopener noreferrer" target="_blank">Chatdesk Shopify Developer Case Study</a></li> <li> <a href="www.chatdesk.com/teams" rel="noopener noreferrer" target="_blank">Chatdesk Teams</a> - 30% off for 3 months: Find US-based superfans of your brand to provide on-demand support across Email / Chat, Facebook and Instagram. Launch a two-week free trial in days. No dev work or pre-work needed.</li> <li> <a href="www.chatdesk.com/trends" rel="noopener noreferrer" target="_blank">Chatdesk Trends</a> - 3 months access to the premium version of our real-time customer/product analytics platform, Automatic tagging across all platforms including Shopify, email, social, chat, reviews, surveys.</li> <li><a href="https://andieswim.com" rel="noopener noreferrer" target="_blank">Andie Swimwear</a></li> <li><a href="https://www.mentedcosmetics.com" rel="noopener noreferrer" target="_blank">Mented Cosmetics</a></li> <li><a href="https://everbrand.us" rel="noopener noreferrer" target="_blank">Everbrand</a></li> <li><a href="https://www.scotchporter.com" rel="noopener noreferrer" target="_blank">Scotch Porter</a></li> <li><a href="https://myobvi.com" rel="noopener noreferrer" target="_blank">Obvi</a></li> </ul><h2>Thank You For Listening</h2><p>I really appreciate your choosing to listen to the show and for supporting the podcast and its sponsors. If you enjoyed today’s show, please <strong>share</strong> it using the social media buttons on this page.</p><p>I would also be so grateful if you would consider taking a minute or two to <a href="https://itunes.apple.com/ca/podcast/ecommerce-fastlane-steve-hutt-dream-build-launch-grow/id1383980232?mt=2" rel="noopener noreferrer" target="_blank">leave an honest review and rating for the show on iTunes</a>. They’re <strong>extremely</strong> helpful when it comes to reaching our entrepreneurial audience, and I read each and every one personally!</p><h2>Growth Mindset?</h2><p>Listen to the eCommerce Fastlane Podcast on <a href="https://itunes.apple.com/ca/podcast/ecommerce-fastlane-steve-hutt-dream-build-launch-grow/id1383980232?mt=2" rel="noopener noreferrer" target="_blank">Apple Podcasts</a>, <a href="https://open.spotify.com/show/3NXb9XBWN81Us3suywpuUN?si=dtMA4DF8QfeUBtOH610z_A" rel="noopener noreferrer" target="_blank">Spotify</a>, <a href="http://www.stitcher.com/s?fid=185272&refid=stpr" rel="noopener noreferrer" target="_blank">Stitcher</a>, or <a href="https://ecommercefastlane.com/googleplay" rel="noopener noreferrer" target="_blank">Google Play</a>. Subscribe to the show and get notifications when new episodes are released.</p><h2>Episode Sponsor: <a href="https://www.omnisend.com/shopify-email-marketing/?utm_source=ecommercefastlane&utm_medium=referral&utm_campaign=fastlane_shownotes" rel="noopener noreferrer" target="_blank">OMNISEND</a> </h2><h4><em>Today’s episode is brought to you by Omnisend, the leading Shopify automation platform to drive sales on autopilot.</em></h4><p>With more than 3,000 5-star reviews on Shopify Appstore, Omnisend is a top email & SMS marketing automation platform that helps nimble ecommerce teams drive more revenue without increasing their workload. </p><p>Full Shopify integration, pre-built automation workflows, intuitive segmentation, and no-code editing make it easy to get up & running without diving into the gritty details - unless you want to. </p><p>More than 50,000 ecommerce brands use Omnisend to grow their businesses on autopilot, converting their customers with quick-to-build, highly-relevant emails & texts. </p><p><a href="https://www.omnisend.com/shopify-email-marketing/?utm_source=ecommercefastlane&utm_medium=referral&utm_campaign=fastlane_shownotes" rel="noopener noreferrer" target="_blank"><strong>Find out more about Omnisend today and start your 14-day free trial, no credit card required</strong></a><strong>.</strong></p><br><hr><p style="color:grey;font-size:0.75em;"> Hosted on Acast. See <a style="color:grey;" target="_blank" rel="noopener noreferrer" href="https://acast.com/privacy">acast.com/privacy</a> for more information.</p>
