Summary: It’s time to turn content into knowledge with the help of AI. Chris and Mark talk with CJ Tan (principal PM manager | Microsoft) about her role on the Project Cortex team focused on Viva Topics. We dig into knowledge roles, deployment practices, common scenarios, and top of mind for 'What's next?’ We don't think that AI is the only substitute for IA (Information Architecture). People, metadata and AI interact better together. CJ walks us through how it all works from pilot to broad-scale use and adoptio
