EP 220 | Beyond the Intake Process with Porsche Williams, hosted by Juliana Oliveira

Summary: Turns out the client intake process goes beyond the first phone call in STEP 1 when you are building a business on repeat and referral clients. In this episode, guest host and BOD™ Member, Juliana Oliveira of Beyond Interior Design, interviews an essential member of her team, Porsche Williams of The Prototype, who she recently brought on to manage and nurture her client relationships. When it comes to your client pipeline, the fortune is in the follow up. In this episode you will learn: - Having systems in place allows the business owner to easily outsource tasks - To outsource tasks that do not require your time or expertise - Outsourcing frees the business owner up to maximize their creativity and energy in areas that do require their expertise - Not being involved “in” the day-to-day operations of the business allows the business owner to see areas where improvements can be made - An outside perspective can offer creative solutions to enhance the client experience - To recognize what you love to do and what you don’t, and outsource accordingly It’s time to take control of your business. Become a member of Business of Design®, today: https://businessofdesign.com/?ref=2&campaign=podcast