Summary: The expansion of people and task thrust on the Small Business Administration in the pandemic response has been well documented. It had to add systems and staff, and design new programs all with everyone teleworking. I was curious about how people communicated among themselves and with industry while all of this was building up. So the Federal Drive with Tom Temin asked the SBA's chief technology officer, Sanjay Gupta. Learn more about your ad choices. Visit megaphone.fm/adchoices
