Summary: As non-package mail volumes steadily call, the Postal Service has had trouble adjusting its processing costs to keep pace. That's according to the USPS Office of Inspector General. Now the pandemic has deepened the mail volume falloff. And the IG has a series of new recommendations for achieving good services levels and costs commensurate with volumes. Joining the Federal Drive with more, audit director Todd Watson. Learn more about your ad choices. Visit megaphone.fm/adchoices
