Is Your Social Media Too “Salesy?”




Top Secrets of Marketing & Sales show

Summary: As social media has evolved, so have the ways that people are selling. From Facebook to Twitter, to LinkedIn, to whatever comes next, we all have to be on the lookout now for when social media conversations turn salesy and every conversation is suspect.<br> <br> <br> <br> David:                   Hi and welcome to the podcast. Today co-host Chris Templeton and I will be discussing the idea that as more and more poor quality sales-people turn to social media, nearly every conversation we have becomes suspect. Welcome Chris.<br> <br> Chris:                     Hi David. You know it is a growing trend, isn't it? You post a question or a comment on social media. People essentially start spamming you as a result with pitches for their products, that sort of thing. Where do you draw the line between helpful content and a blatant sales pitch if you're on the delivery end of that type of thing?<br> <br> <br> <br> <br> Need Help with This?<br> <br> <br> <a href="https://www.topsecrets.com/call/" class="button-style-2 button-style-2-green">Schedule a Call</a><br> <br> <br> David:                   Yeah, it's a great question because as salespeople and as business owners, we know that we want to have conversations online that could potentially lead to a sale but we don't want to do it in a way that is just us being obviously self-promotional. So there is a fine line there, and I've really noticed this recently over the course of the past really month or two. Particularly even in the past few weeks I've become more and more aware of it. And as I have, I've just noticed it everywhere. It's like that thing where you buy a certain type and color of car and then all of a sudden you keep seeing that.<br> <br> I've been seeing this on social media all over the place lately. Someone will post a comment and in fact, a situation I had recently was I had asked a question on social media. I asked if people got their leads primarily online or offline and I had some people who came in and they said, “I get most of my leads online,” I got some people who said, “I get most of my leads offline.” And then I had somebody who just posted an ad for their place because they help get people leads online. So essentially they hijack the thread and they're sort of spamming people with a response. And I thought, it's so foolish and shortsighted to do that because if they had actually responded and said something like, "Well, you know, we used to get them online, but now we get them offline and we've developed a few strategies that have helped us to do that." Then they could at least start planting seeds without being obvious about - here's my link, go click and buy from me. And I think that's where people are getting a little more skeptical.<br> <br> Chris:                     One of the things that I always noticed, I was in web development for many years and the thing that I loved in web development was people that had bad web developers that would come to me, because of the bar was so low that really exceeding expectations was so easy. And I think that this is exactly the same thing where you've got somebody who doesn't have the presence of mind to say, hey, how can I help somebody to understand or have a different perspective on the question that's being asked? Like you asked and talk about solutions that work without it being a pitch and still make it clear that that's what you do, but it's more informational. And I think that this just creates this great platform to exceed people's expectations. But that's a great way to knock people's expectations about you down to pretty much the basement, don't you think?<br> <br> David:                   Yeah. And so much of it is just about being a decent human, you know, it seems so simple. It's like that book, Everything I Need to Know, I Learned in Kindergarten or something that was out had a long, long time ago.