Summary: <a href="http://brianjpombo.com/how-to-demand-your-customers-loyalty/"></a><br> <br> <br> <a href="http://DreamBizChat.com">http://DreamBizChat.com</a><br> <br> <br> <br> How to demand your customer’s loyalty.<br> <br> <br> <br> Hi I’m Brian Pombo, we’re going to go through some simple steps here today on customer loyalty.<br> <br> <br> <br> Just a very simple example of how to do it and then, if you can get the principle, the tactics become easy.<br> <br> <br> <br> Welcome to Brian J. Pombo Live, we do this on a daily basis where we discuss business concepts either in the form of principles, strategies or tactics and today we’re going to be talking about a principle via a tactic.<br> <br> <br> <br> And before we get to that, I just wanted to remind you, if you own a business or you’re an executive of a business, seven figures and above, go to BrianJPombo.com and check out some of our offerings there.<br> <br> <br> <br> Also, if you happen to be in the self reliance field, meaning you’re an owner or an executive of a business that helps people to become more self reliant.<br> <br> <br> <br> I have a special deal just for you over at DreamBizChat.com and it’s all about the dream business transformation. It’s something I normally charge $600 and above for, but for you, if you happen to be in the self-reliance field and you qualify, then you might be able to get it for free.<br> <br> <br> <br> So go check that out at DreamBizChat.com. It’d be very helpful to you because it’s something you can walk away with and something you could put into play this year immediately after getting off the phone with me. Go and check that out.<br> <br> <br> <br> Let’s talk about customer loyalty, because this is something that whether you’re a banker or a beekeeper, it’s the same thing.<br> <br> <br> <br> Everyone should be focused on having your customers come back over and over and over again.<br> <br> <br> <br> Now, if you’re not in a business where you have repeat customers, you need to get in that business because you’re probably spending all your time chasing the next new customer when, what you should be is keeping your current customers so happy that they’re the ones that are going out getting new customers for you.<br> <br> <br> <br> That’s the secret sauce right there.<br> <br> <br> <br> I’m going to show you an example of this.<br> <br> <br> <br> This is a local company. A, they’re name is Kelly’s Automotive. You can go and look them up, I’m here in Grants Pass, Oregon. By the way, I’m here in the Orange Office. And for those of you who have been watching for a long time, you’re familiar with the Orange Office.<br> <br> <br> <br> This is in town of Grants Pass, away from my main headquarters.<br> <br> <br> <br> And you’ll notice that people who have been to the Orange Office know that it’s not completely orange.<br> <br> <br> <br> There’s some green parts of it too. So I’m here, right in between just for this special segment today.<br> <br> <br> <br> Like I was saying, Kelly’s Automotive, these people are located in Grants Pass. They also have a garage over in Medford, Oregon and I’m not sure if they’re anywhere else, but they have amazing marketing systems set up and even though I know it’s manufactured, it’s still something to me as a customer.<br> <br> <br> <br> I know it means something to other customers too.<br> <br> <br> <br> So how often do you get a hand written card from anybody in the mail anymore?<br> <br> <br> <br> This is actually from a couple of years ago and I held onto it because they do this quite often, but this was one I’ve always wanted to talk abo...
