Summary: In this episode of Leadership Deep Dive, Markus talks about his transformation project that was nominated for our CIO Of The Year Award: a modernisation of a legacy customer portal of the Agency, transforming it into a positive user experience. Register for CIONEXT to learn from CIOs nominated in the B2B and B2C category! https://cionet.info/2R93ORo Markus Schmitz, CIO of Germany's Federal Agency of Employment, believes that the most important asset a company has is people, not technology. That may seem like an obvious statement from someone managing a team at a federal agency responsible for human resources, but Markus' insight goes much deeper and broader than that. They also talk about Markus' comprehensive approach to providing career coaching, about getting people on board of change, and about his journey from studying history at Oxford University to leading the IT department at one of the key federal agencies in Germany. TABLE OF CONTENTS 01:00 - Markus Schmitz, CIO of Germany's Federal Agency of Employment 01:25 - Transformation project: New customer portal at Bundesagentur für Arbeit (Federal Agency of Employment) 09:00 - Agile transition program and engaging coaching partners - how to get people on board with the change - the importance of emotional engagement at work 17:35 - Spreading the Agile change to the rest of the organisation 19:26 - How IT is organised at BfA 22:00 - Markus' educational background and moving into the technology field 24:02 - What skills does a successful CIO need? 25:18 - Attracting IT talent to the public sector 29:05 - Markus' MBTI profile 31:40 - The best way to coach people in their career development 33:00 - Supporting diversity 36:10 - Mentors in Markus' life 38:00 - Evolving from federal bureau to a public service provider 40:09 - Values to pass on to children - taking world peace for granted 44:10 - Advice to future CIOs LEADERSHIP DEEP DIVE In the Leadership Deep Dive series we meet with the top CIOs in Europe. We are exploring what makes great digital leaders tick: how they lead and manage people, how they approach the intersection of business and technology, how they make decisions. What are their personality types and management styles? How do they manage the demands of their complex and challenging role? Subscribe to our channel to watch in-depth conversations with Digital Leaders! CIONET CIONET connects over 8000 ambitious digital leaders and businesses in 15 countries around the globe. Our community is built by CIOs from hundreds of global brands like Coca-Cola, Renault, Maersk, Barcelona Supercomputing Center, Bulgari, Daimler, Randstad, GE, Roche, as well as leading local companies in EU, South America and Asia. www.cionet.com/
