Summary: On a bright, December morning, Darn Tough Chief Technology Officer Jim Decker balanced precariously on a table in the lobby of the Waterbury building the company was about to begin leasing. Company CEO Ric Cabot egged Decker on as he stretched toward the New England region on a large map of the world that adorns the lobby wall. Small dots across the map mark the places where Keurig Dr Pepper, the company that used to occupy this building, operates. Decker reached up and slapped a Darn Tough
