Cross-learning between CX & HR: Re-imagining people function & relationships - With Abhishek Sen

Summary: On one hand, there are internal customers who buy your organisation's value, and on the other hand, there are external customers who buy your offering. What binds and aligns both of these two different people sets? We have with us Abhishek Sen who converses with Belong's Chief Evangelist Aadil Bandukwala on Cross-learning between Customer Experience & HR: Re-imagining people function & relationships.