Summary: Rui Pedro Silva, Head of Technology Deployment at Maersk Logistics & Services, is the first finalist of The European CIO Of The Year contest that we have the pleasure of hosting on LEadership Deep Dive series. Rui's background started with business and management education. He has gone through all the different levels inside of a technology organization and today he is talking with Hendrick Deckers about his journey of completely rebuilding IT processes at Maersk, using advanced analytics on every part of the delivery chain, about empathy and earning the trust of the IT team, about integrity, helping people find the best way to contribute to the success of an organisation, and about his philosophy of success, happiness and management. Table of contents: 0:53 Introduction 1:52 His IT transformation program at Maersk - Agile in a big organisation - Empowering people to discover their best way to work - Data and the role of IT in business success 9:06 The plan and values behind the transformation 11:00 Initiating difficult change, trust and empathy 13:28 How people's behaviour, thinking and achievements changed as a result of the organisational transformation 16:33 What's next for IT transformation at Maersk? 19:52 Rui's projects expanding logistics management to the whole delivery chain - Building competitive advantage thanks to unique access to logistics data - Stock forecasting and just-in-time delivery 25:27 How IT is organised at Maersk 28:11 Working together across 18 countries 29:45 Rui's fundamental role in the organisation 30:50 Combining business and IT knowledge 32:47 How to attract the right talent 35:48 Why do people want to work for you? 37:55 Rui's MBTI profile 42:16 What makes him happy 43:22 Life outside of work 44:28 The most important values to pass on to children 46:12 His guiding principles in life 52:40 Work-life balance 58:32 "On time is too late" and the most valuable resource we have 1:03:45 Final comments
