Summary: Public housing is one of the most undercovered stories in New York. But every day, Monica Morales of PIX11 News answers calls from residents of city-owned buildings and fixes their problems. Kyle Pope, the editor and publisher of CJR, speaks with Morales and Emma Whitford, who profiled her this week. They discuss the difference a dedicated reporter makes and how her beat bridges the divide between city officials and the public housing system’s 400,000 residents.
