Episode 37: Vito Peleg Talks Breaking the Agency Glass Ceiling and Building a Product with Your Customers

Summary: In this episode, Mark chats with Vito Peleg, the founder of WP Feedback, a plugin that helps WordPress-focused agencies streamline approval and support for their customers. Vito talks about the glass ceiling in agencies where managing people and projects begins to inhibit growth and profitability. He also shares some interesting thoughts on where pain points lie and how to move past them, as well as how to effectively leverage your own customers to inform product design.