![Inside Intercom show](https://d3dthqtvwic6y7.cloudfront.net/podcast-covers/000/068/721/small/inside-intercom-podcast.jpeg)
Summary: Intercom's Kaitlin Petterson chats to Lane Collins (Slack) about radicalising convenience in the customer experience.
Summary: Intercom's Kaitlin Petterson chats to Lane Collins (Slack) about radicalising convenience in the customer experience.