248: Disruption and Reorganization, with Matt Dosch | Highlights from Conquer Local 2019

Summary: Every organization that is conducting business for profit is dealing with some sort of disruption and they need to be thinking about reorganization. We have a series of episodes coming at you from Conquer Local 2019 where we snagged some infamous people in the sales and digital marketing realm. Matt Dosch, Executive Vice President and Chief Operating Officer at Comporium, joins us to discuss how a business reorganizes itself after transitioning to digital. Matt explains that it isn't a one-time fix but rather an ongoing notion that always needs to be evaluated. How does an organization handle people that have been there for 25 years, or employees who are in their 20s, 30s, 40s, or 50s? Each cohort of employees have different things they care about, different things that drive them, and different things that are important to them. George and Matt explore the level of aptitude a leader should have by speaking to the people they work with on a day-to-day basis. Matt joined Comporium, the nation’s 13th largest incumbent telephone company and 27th largest cable company, in 1994 and has served in a variety of capacities within the enterprise, culminating in his current position. Reporting to the Chief Executive Officer, he is responsible for designing and implanting relevant business strategies, plans, and procedures to achieve short- and long-term strategic goals. He oversees business development, sales, installation and repair, and customer care. Subscribe to the podcast now, on iTunes goo.gl/8vPm1B and Google Play goo.gl/uyDsij