![Ask a House Cleaner show](https://d3dthqtvwic6y7.cloudfront.net/podcast-covers/000/072/598/small/ask-a-house-cleaner-angela-brown-savvy-cleaner-house-cleaning-tips.jpg)
Summary: Broken vacuum! So, who pays the house cleaner or the homeowner? Angela Brown, The House Cleaning Guru says we replace things we break while house cleaning. It's a cost of doing business. But a broken vacuum is normal wear and tear and the maid is not liable. Same rules apply for a toilet valve replacement as the broken vacuum. Sure, it may need vacuum repair, and you can apologize and be honest but set realistic expectations upfront.