Summary: “JT” Jean Turgeon is VP and CTO for Digital Transformation at Avaya, with a career in technology and communications that spans decades Our conversation explored different dimensions of digital transformation, including the evolution of IoT and the impact across multiple industries. JT shared where Avaya is focusing its digital transformation efforts, in particular in the Health Care, Public Safety and the Hospitality industries. One of the key points he makes is that companies should start small and build on incremental successes rather then trying to “boil the ocean”. He also shares his insights on the compelling opportunities around AI, blockchain, VR and other emerging technologies.
