Summary: In this episode, I’m joined by CIO Jonathan Feldman. Jonathan is the Chief Information Officer for the City of Asheville, North Carolina. One of Jonathan’s core beliefs is that you can’t run IT without being a customer-focused organization. Civic organizations are not that different from corporate organizations. During his 14-year tenure at the City of Asheville, Jonathan has brought a keen eye toward building trust in the community through transparency and data. During our conversation, Jonathan explains how advocates are your allies, not your enemies.
