Crucial Talks Episode 20 Crowds, Conflicts, and Compromise - They're not zombies, they're just fans

Summary: In this episode, we talk about the power of in-group/out-group relationships.  By looking at extreme group behavior, such as those that occur during riots, we can see that group behavior is not mindless.  People behave because of the expectations of the group.  Even in cases where we think the behavior is irrational, people still must have a shared identity before behavior takes place. The behavior we think is irrational isn't cause because people lose their sense of self, or aren't thinking rationally. It's because of identity, not mindlessness. Finally, if we can figure out a way to bring our group a little closer to a group another group, we have a better chance of impacting behavior.  If you would like more information on my presentations or any of the podcasts, please visit www.crucialtalks.com and reach out to me.  I'd love to hear form you!