Rob Lux, EVP and CIO of Freddie Mac

Summary: Among other topics, Rob discusses the following issues with Metis Strategy:<br> <br> * An overview of the recent projects where IT played an integral role<br> * Utilizing metrics to drive customer satisfaction<br> * The transformation undertaken by the IT department following the financial crisis<br> * The technologically-informed business executives present Freddie Mac<br> * Enhancing IT’s relationship with the organization through the BTO<br> * Governance practices for large scale agile projects<br> <br> Rob Lux’s Biography<br><br> Rob is the Chief Information Officer at Freddie Mac, a financial services corporation that specializes in commercial and residential mortgages, with more than $60 billion in annual revenue. In that role, he leads the development of the technology enabled capabilities that drive America’s modern day mortgage market.<br> Prior to Freddie Mac, Rob served as a Principal at Tower Watson where he led the Risk &amp; Financial Services IT division. He also held the position of chief architect at GMAC Financial Services, among other roles.<br> Rob received a bachelor’s degree from Drexel University in Commerce and Engineering, and a master’s degree in Management of Technology from University of Pennsylvania.<br>