How Social Network Manipulation Tactics Are Impacting Amazon & Influencing Consumers

Summary: Narrative manipulation issues - such as manufactured consensus, brigading, harassment, information laundering, fake accounts, news voids, and more - are increasingly well-documented problems affecting the entire social ecosystem.This has had negative consequences for information integrity, and for trust. In this talk Renee DiResta (Director of Research at New Knowledge, and Head of Policy at nonprofit Data for Democracy) examines the ways that these same manipulative tactics are being deployed on Amazon, which is now the dominant product search engine and a battlefield for economically and ideologically motivated actors. For more info on this event visit: https://cyber.harvard.edu/events/2018/luncheon/05/DiResta