![CrossPolitic Studios show](https://d3dthqtvwic6y7.cloudfront.net/podcast-covers/000/069/602/small/crosspolitic-show-and-podcast.jpg)
Summary: <p></p> <p>We discuss the importance of customer service, one of the best ways to create customer loyalty, a story that happened to Matt where he became illegal and how great customer service saved him, and statistics on how good and bad customer service impact companies.</p>