Keyword: the Extras Podcast Episode 007 Amazon’s Policies on Contacting Customers with SellerSmile

Summary: If someone purchases your product, you want to thank them for the purchase and you want to hear the feedback. However, if it was purchased off Amazon, then technically they’re not your direct customer, they’re Amazons. That’s why you have to make sure every single policy is followed to make sure Amazon and the customers are happy. Seller Smile joins us one last time to talk us through how to interrupt Amazon’s policies and interact with customers.