Google Analytics KPIs, Metrics, & Reporting with Dana DiTomaso




Sure Oak: Digital Marketing, SEO, Online Business Strategy, & More show

Summary: <br> How to reach out to Dana DiTomaso:<br> <a href="https://www.linkedin.com/in/dditomaso" target="_blank" rel="noopener noreferrer"> </a> <a href="https://twitter.com/danaditomaso" target="_blank" rel="noopener noreferrer"> </a> <a href="https://kickpoint.ca/" target="_blank" rel="noopener noreferrer"></a><br> Increasing brand awareness is a terrible goal.<br> Yep, you read that right. Successful <a href="https://www.sureoak.com/insights/seo-kpis-benchmark-results-metrics" target="_blank" rel="noopener noreferrer">digital marketing web analytics and KPIs</a> require clear goals and the right custom metrics. Dana DiTomaso is the founder and president of <a href="https://kickpoint.ca" target="_blank" rel="noopener noreferrer">KickPoint</a> and has over a decade of experience in web development and <a href="https://www.sureoak.com/insights/digital-marketing-strategies-podcast" target="_blank" rel="noopener noreferrer">digital marketing</a>. On this week’s episode, Dana breaks down how to know what meaningful data to pull from Google Analytics to show the value you create.<br> REPORTING WEB ANALYTICS<br> <a href="https://www.sureoak.com/insights/3-organic-seo-metrics-to-monitor" target="_blank" rel="noopener noreferrer">Key metrics</a> are crucial in digital marketing. They allow marketers and clients to understand what value is being produced. But, marketing reports aren’t always as useful as they should be.<br> “A lot of people don’t know what to report on, so instead they report on everything,” notes Dana DiTomaso. Reports with 50 metrics including everything from impressions, to reach, to page views all listed together. Google Analytics has more data points than most people can comprehend, let alone compile all of them into a useful document. These reports are asking the reader to determine the value from the metrics.<br> Instead, the marketer should be highlighting only the meaningful metrics.<br> What are meaningful metrics? Well, Dana suggests you frame them the same way business owners do. Their metrics:<br> <br> * How much money did we make this month?<br> * How much money did we spend this month?<br> * Therefore, how much profit do we have?<br> <br> Take the wide range of digital marketing metrics and frame them around to those three questions. The answer will be based on what is meaningful in the work that you do.<br> GOOD METRICS NEED GOOD GOALS<br> Measuring success in digital marketing requires clear goals. These goals may mean to make a certain amount of money or help a certain number of people. But, it’s easy to have bad goals in digital marketing.<br> Dana DiTomaso explains, “Increasing brand awareness is a terrible goal.”<br> Unless you make it measurable. For example, if you want to increase brand awareness, Dana asks:<br> <br> * What’s the baseline?<br> * How will you know if we’ve gotten there?<br> * What do you count as awareness?<br> <br> These questions move the goal into something measurable. Then you can know what to report on to show value and progress. And consider if another larger analytics goal is more accurate. Make a million dollars this year is a very good, very measurable goal.<br> We can help ensure that your business goals align with your SEO metrics. Learn more about Sure Oak's <a href="https://www.sureoak.com/services/google-analytics-consultant" target="_blank" rel="noopener noreferrer">Google Analytics consulting services here</a>.<br> WHAT DOES A METRIC MEAN?<br> All these measurements have to be organized. Dana has broken down her seriously useful method to define goals, strategies, KPIs and metrics.<br> Once your (good!) goal is identified, it will have one or more key performance indicators (KPIs).<br> KPIs are the high-level measurements that indicate overall progress towards a goal. KPI goals are the key values that are reported to client or management.<br> Each business KPI is broken down into tactics to achieve it.