Summary: Keep the Clients You've Worked So Hard To Acquire!! More than 90% of dissatisfied customers just walk away without ever explaining why. Let that sink in for a moment... If someone doesn't like you, your product or your service... they'll probably just disappear. You can't afford to let that happen too much, otherwise you'll be a hamster on a wheel racing to bring in new clients all the time just to keep up. Instead, these 5 tactics are what the professionals use to keep clients happy well beyond their first order: 1) Relationship (care for them like you're a jealous teenager) 2) Reign in the Wanderers (those that have lost interest... it's time for a new spark) 3) Complaints are a Gift (like candy or flowers or a new TV) 4) Keep selling (they don't have everything they need yet... right?) 5) MAX Customer Service (stop just short of creepy, and you've got it) William Winterton started his first business at age 12, and the entrepreneurial bug has been with him ever since. A successful direct sales rep, videographer, private lender in real estate and even funding other multimillion-dollar startup companies, William has seen it all! He created Market Disrupters in 2017 to help small-business owners who are looking for an edge in their own market, and offers high-impact coaching, mentorship and other training tools through the Market Disrupters platform. Learn more about Market Disrupters at www.marketdisrupters.com
