Summary: Iowa banker Jeff Plagge discusses how a smaller community banking company like his, with $1.8 billion in assets, can make investments to stay on the technological cutting edge. His bank is in the pipeline to implement person-to-person payment app Zelle, and he adds that the Clearing House’s RTP initiative, on whose advisory board he serves, will offer a similar service for business customers that he considers even more important for bankers to understand.
