324: Rachael Norman: The Better Patient Experience




Healthy Wealthy & Smart show

Summary: On this episode of the Healthy Wealthy and Smart Podcast, Rachael Norman joins me to discuss the Better patient experience. Better was designed for private pay patients to get their money back from insurance for out-of-network care. In this episode, we discuss: -The basics for understanding out-of-network benefits -Best practices for Superbill creation -How to reduce the likelihood of claim denials -Keeping up with Modifiers, Diagnosis Codes and Conflicting Codes