How to Create Unmistakable Customer Experiences with Steve Sims




The Unmistakable Creative Podcast show

Summary: <p>In this episode of the podcast, Bluefish founder Steve Sims discusses how he creates unique once in a lifetime memories for his clients that have included supersonic military flight jets in Russia, subversive dives in the Atlantic to view the Titanic and weddings at the Vatican. </p> <h3>HIGHLIGHTS </h3> <ul> <li><strong>Steve’s incredibly short career in banking</strong></li> <li>Bridging the gap between a blue collar upbringing and white collar life</li> <li><strong>Learning to cultivate confidence despite the circumstances of your life</strong></li> <li>The inquisitive nature that allows us to understand the nature of beauty </li> <li><strong>How great mistakes and actions have turned</strong></li> <li>Lessons in human behavior from working a night club door </li> <li><strong>Why Steve worked the door at his own parties for many years</strong></li> <li>Overcoming the hangups and fears that we have in our lives </li> <li><strong>Planting seeds that define and create cultures </strong></li> <li>The problem with listening to best practices and “good” advice </li> <li><strong>Why listening to too many other people can cause us to loose our way </strong></li> <li>The reason that Steve makes himself intentionally difficult to be found </li> <li>Creating unforgettable and unmistakable customer experience </li> <li><strong>Using physical mail to stand out above the noise </strong></li> </ul> <p></p> <h3>Quotes</h3> <p><i>If you were successful and it starts going wrong, it only started going wrong because you stopped doing what you used to do.  </i></p> <p><i>My drug of choice is passion.</i></p> <p><i>Business is personal. If you can make a connection with someone that works. </i></p> <p><i><br></i></p> <p>Steve Sims is the founder of<a href="http://thebluefish.com/"> Bluefish</a>, an exclusive luxury concierge service for the elite. His daily life includes helping clients craft experiences the have included: a live underwater tour of the Titanic, a flight to space, red carpet events and supersonic military jet flights in Russia.</p>