![Data Driven show](https://d3dthqtvwic6y7.cloudfront.net/podcast-covers/000/074/531/small/data-driven.jpg)
Summary: Fresh on the heels of ClearDB deleting his entire blog - every post, every comment, everything - Frank reflects on what went wrong, how not to do customer service, and the cloud's vulnerability to bureaucratic SNAFUs.
Summary: Fresh on the heels of ClearDB deleting his entire blog - every post, every comment, everything - Frank reflects on what went wrong, how not to do customer service, and the cloud's vulnerability to bureaucratic SNAFUs.