Cyber criminal help desks - a beer with Fifth Domain's Matt Wilcox

Summary: Ok so apparently cyber criminal outfits - those bad folk who put ransomware on your computer to steal your money - run businesses based on trust. In fact, they care so much about their trusted image they have help desks and customer service departments to facilitate you paying them the ransom. We had a beer with Fifth Domain's Matt Wilcox to find out more! The Wholesome Show is @rodl and @willozap.