![Inside Intercom show](https://d3dthqtvwic6y7.cloudfront.net/podcast-covers/000/068/721/small/inside-intercom-podcast.jpeg)
Summary: In this chat with Intercom software engineer Ingrid Epure, Honeycomb co-founder and veteran infrastructure engineer Charity Majors explains when your startup actually needs a dedicated ops team, why engineers need to get comfortable with failure, the role cross-pollination plays in a healthy engineering culture, and much more. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.