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Summary: (This story has been edited to include comments from Bloomington Police Chief Brendan Heffner and McLean County State's Attorney Jason Chambers.) What is it like to currently file a complaint of officer misconduct with the Bloomington Police Department? Sophie Charles and Henry Dick, a couple from West Bloomington, did just that. They said they came away from the experience dissatisfied with the results and reluctant to approach the police in the future.