AccorHotels: Getting the Customer Journey Right on Social




Hootcast: A Hootsuite Podcast show

Summary: Global hotelier brand AccorHotels tells us how to reach customers at every stage in the buyer journey. Hootsuite’s Jaime Stein follows up with tips for brands looking to better connect with customers on social. Learn more about: Accor Social Desk: http://ow.ly/sCZv3096PQk Social and the customer journey: http://ow.ly/ooCQ3097kif Customer buying patterns: http://ow.ly/NxUq3097jG9 Jaime Stein on Instagram: http://ow.ly/mI633097uwx Hootsuite’s stretch program: http://ow.ly/u3v23097lcu Music credit: Cody G: http://ow.ly/IKD43097iCS