Summary: What do you do when you and your partner disagree on something truly important? How do you find a way to bridge the divide and come back to a place of collaboration and understanding? And how do you know when to throw in the towel? Today’s guest, Sheila Heen, of the Harvard Negotiation Project, is one of the world’s masters of turning difficult conversations around. In today’s episode, you’ll discover some of the skills required to get through an impasse back to a place of connection.
