![Inside Intercom show](https://d3dthqtvwic6y7.cloudfront.net/podcast-covers/000/068/721/small/inside-intercom-podcast.jpeg)
Summary: Intercom Director of Brand Design Stewart Scott-Curran sits down with Erika Hall, Co-Founder and Director of Strategy at Mule Design. They chat about the importance of language in design, the role of trust in a client-designer relationship, why research simply isn’t optional, and more. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.