Summary: <p><img style="height: 200px; width: 200px; float: left;" src="http://exitcoach.podbean.com/mf/web/cpz5nb/30abf06.jpg" alt="30abf06.jpg"></p><br> <p><span style="font-size: large;">Tim Glowa, co-founder of Bug Insights, discusses his new book "Measuring Customer Satisfaction: Exploring Customer Satisfaction's relationship with Purchase Behavior"</span></p><br> <p class="p1"> </p>
