Hospitality English for Hotels S2 #25 - Approaching a Guest




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Summary: Learn English with EnglishClass101! Don't forget to stop by EnglishClass101.com for more great English Language Learning Resources! -------Lesson Dialog------- ----Formal ---- Staff: Excuse me sir, do you have a moment? Guest: Sure, how may I help you? Staff: I couldn't help but overhear that you are the president of ANA. I know you have a large corporate account here, so I wanted to thank you personally for your company's patronage. My name is Lucy, if there is anything you need at all please let me know! Guest: Well thank you Lucy, this hotel's hospitality is the reason I chose it for my company. Staff: Thank you sir. Please enjoy your stay. Guest: I'm sure I will. Thanks. --------------------------- Learn English with EnglishClass101! Don't forget to stop by EnglishClass101.com for more great English Language Learning Resources!