Summary: Jim Griffith, aka “Griff,” has been an enthusiastic eBay buyer and selling since Monday, May 20th, 1996, at 10:18 am PST when he bid on his first eBay item, a PS/2 memory chip for his old IBM computer. It was love at first website, and from that moment on, he began forging a relationship with both the world's most prominent online trading community and its community members – seasoned and novices – who visit it. During the summer of 1996, he was spending nearly 90 hours a week fielding eBay customer questions on the first eBay chat board. A few months later eBay's founders approached him with an invitation to join eBay as their first Customer Support representative. Currently serving as Dean of eBay Education, roving ambassador, eBay spokesperson, the host of eBay Radio and as the author of The Official eBay Bible, Griff's spends nearly all his waking hours teaching others how to use eBay effectively, safely and profitably.
