Summary: Guest: Atti Riazi Title: Assistant Secretary-General & Chief Information Technology Officer at United Nations Guest: Chandra Dhandapani Title: SVP and Divisional CIO, Capital One Financial Services Division What does it take to build a strong brand? It has to provide consistency, convenience, quality and overall value. A strong brand is one that people can trust. Some departments have been successful in maintaining a consistent presence with business and their end users, but how strong is ITâs brand today? Is IT doing what it takes to listen, to deliver, to be visible and to be seen as a catalyst of real change and innovation? For those groups who have mastered this experience, how have they been able to do so consistently, and whatâs preventing others from following their lead?
