Summary: In the first programme of the new series, Roger Bolton talks to Lewis Carnie, head of programmes at Radio 2, about the delicate business of finding suitable stand-in presenters. After countless tales of woe from listeners trying to contact programmes, Roger issues a challenge to Radio 4's network manager Denis Nowlan. Can he negotiate the website and deliver a listener's message? And will it be read? And what are your hopes and fears for radio in 2012? Listeners share their aspirations, and presenter Jane Garvey provides a sneak peak of what 2012 will hold for Woman's Hour listeners.
