![Cisco Interaction Network TechWiseTV Podcast show](https://d3dthqtvwic6y7.cloudfront.net/podcast-covers/000/034/996/small/cisco-interaction-network-techwisetv-podcast.png)
Summary: Scopix Solutions provides a way to measure and report on factors affecting customer service using cameras and back-end analytics. Cisco Account Manager Joe Sagrati walks us through the technology and explains how his customers are currently using it.