Summary: <p>Complaining is a favorite pastime for some people, but it is possible to complain in order to get results and prompt change? On this week's Please Explain we'll find out how! <a rel="nofollow" class="guestlink">Tod Marks</a>, Senior Projects Editor at <em>Consumer Reports</em>, and <a rel="nofollow" class="guestlink">Guy Winch</a>, <a rel="nofollow" target="_blank" href="http://www.psychologytoday.com/experts/guy-winch-phd">Psychology Today</a> blogger and author of <span class="book"><a rel="nofollow" title="buy this book at Amazon" target="_blank" href="http://www.amazon.com/exec/obidos/ASIN/0802717985/wnycorg-20/"><em>The Squeaky Wheel</em></a></span> and <span class="book"><a rel="nofollow" title="buy this book at Amazon" target="_blank" href="http://www.amazon.com/exec/obidos/ASIN/1594631204/wnycorg-20/"><em>Emotional First Aid</em></a></span>, explain the art of complaining effectively.</p>
