Summary: Colleen Perkins, health strategies consultant with Mayo Clinic Health Management Resources, describes the type of individuals that make telephonic health coaching calls and how participants are assessed for readiness to change during an initial intake call. Perkins also explains the flow of the assessment call and subsequent coaching calls. Ms. Perkins and Dr. Dennis Richling, medical director, vice president for CorSolutions, a Matria Company, presented at an April 5, 2006 audio conference, Telephonic Health Coaching: How It Can Improve Your Population Health Management Programs.
