Summary: Paul Buckingham talks to business and accounting consultant Thea Foster about controlling our (sometimes hidden) business overheads. And our business guru and troubleshooter Patrick Lumbroso returns with a terrific story of extreme customer service...in a crisis. You can discover more about the Small Business Mentor Club and a new quality of business communication at - www.dsbn.com.au Created and produced by Class One Productions (2007) - Sydney Australia : http://www.classoneproductions.com.au
